Can a Pro refuse to do the cleaning after arriving at my home?

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Yes. The house-cleaning services and the prices we offer assume that the work will be done under normal conditions, meaning that your home has been cleaned in the last 30 days at least. Pros can reschedule or refuse any house-cleaning job that does not meet those conditions.

Pros can also refuse to do the house cleaning if they don’t feel safe or feel that their physical safety is at risk.